Troubleshooting

This section contains FAQ in MySQL Installation and Usage.

  1. Your first resource when troubleshooting server issues is the error log. The MySQL server uses the error log to record information relevant to the error that prevents the server from starting. The error log is located in the data directory specified in your my.ini file. The default data directory location is C:Program FilesMySQLMySQL Server 5.7data, or C:ProgramDataMysql on Windows 7 and Windows Server 2008 or C:ProgramDataMySQLMySQL Server 8.0Data for MySQL 8.0 release. The C:ProgramData directory is hidden by default. You need to change your folder options to see the directory and contents.

  2. If you have installed MySQL to a directory other than C:Program FilesMySQLMySQL Server 5.7, ensure that the MySQL server is aware of this through the use of a configuration (my.ini) file.

  3. Ensure that MySQL port is not being used by other services or another existing MySQL service.

  4. Try to restart computer if problem is still exists.

  5. Try to reinstall MySQL server if necessary.

Contact Us for another troubleshoot and question about this documentation.